Payment Option

Secure Checkout Center

Payment Information

At Tavqerio™, we aim to make checkout clear, convenient, and secure.

Operating Company
Hangzhou Xingyu Xingxu Culture Media Co., Ltd.
Unified Social Credit Code
91330109MAKCCH6A6R
Legal Representative
Wang Ziwei
Registered Address
Room 1408-5, Xiaoshan Youth Entrepreneurship Station, 14th Floor, Building B, Water Affairs Building, No. 1068 Jincheng Road, Beigan Subdistrict, Xiaoshan District, Hangzhou, Zhejiang Province, China
Customer Phone
Support Email
Support Hours
Monday – Friday (9:00 AM – 6:00 PM)

Currency

USD ($)

Payment Methods

PayPal & Credit Cards

Secure Checkout

Encrypted Protection

Payment Overview

At Tavqerio™, we aim to make checkout clear, convenient, and secure. This page explains the payment methods that may be available when you place an order, how transactions are handled, and what to do if you experience a payment-related issue.

1. Transaction Currency

Unless otherwise clearly stated during checkout, purchases made through Tavqerio™ are processed in United States Dollars (USD).

If your bank account or payment method uses another currency, your financial institution or payment provider may convert the transaction into your local currency. Currency conversion rates and any related foreign transaction or conversion fees are determined by your bank, card issuer, or payment provider and are outside Tavqerio™'s control.

2. Available Payment Methods

Payment options available for a particular order will be displayed during checkout. Depending on your location and the payment services currently available on our website, accepted methods may include:

  • PayPal
  • Major credit cards
  • Major debit cards
  • Other payment options displayed directly at checkout

Only payment methods shown on the checkout page at the time of purchase are available for that transaction.

3. Paying With PayPal

Where PayPal is available, you may select it as your preferred payment option during checkout and be directed to PayPal's secure payment environment.

Depending on PayPal's availability and settings in your region, you may sign in to an existing PayPal account or use an eligible debit/credit card through guest checkout where offered. Tavqerio™ does not control whether PayPal guest checkout is available for a particular customer.

4. Credit & Debit Card Payments

Where card payments are offered, supported card types will be displayed during checkout. You may be asked to provide your cardholder name, card number, expiration date, security code, and billing address.

Payment authorization is completed through the payment service available on our checkout system. Tavqerio™ does not independently store your full credit or debit card number.

5. Payment Authorization

Submitting an order does not always mean that the payment has been successfully approved. Your bank or card issuer may perform additional verification before authorizing the transaction.

A payment may be declined due to insufficient funds, incorrect information, billing address mismatch, security restrictions, fraud checks, or international payment limits. If declined, please review your information or contact your bank.

6. Order Confirmation

After a payment is successfully completed and your order is accepted, you should receive an order confirmation at the email address provided during checkout.

Please review your confirmation carefully (products, quantities, delivery address, billing information, shipping charges, and total). If you notice an error, contact us at service@tavqerio.com with your order number.

7. Payment Security

Protecting customer information is an important part of our checkout process. Payments are handled using secure checkout technology and encryption provided by our payment service providers.

Additional verification may be required by your bank (such as card verification, one-time security codes, or authentication). Tavqerio™ does not ask customers to send complete card details, security codes, or passwords by email.

8. Payment Information We Do Not Store

Tavqerio™ does not independently retain your complete credit or debit card credentials for ordinary order processing. Sensitive payment information is processed securely through our checkout system.

9. Payment Pending or Failed

Occasionally, a transaction may temporarily appear as pending while your bank completes authorization. If it remains pending for an unusual period, please contact your financial institution first.

You may also contact Tavqerio™ Customer Support at service@tavqerio.com if you need help confirming whether an order was successfully created.

10. Duplicate Charges

If you believe you have been charged more than once, please review your account to check if one transaction is a temporary authorization. If multiple completed charges remain visible, contact us at service@tavqerio.com with your order number, date, amount, and a concealed screenshot.

11. Billing Information

Customers are responsible for providing accurate billing information during checkout. Incorrect details may cause payments to be delayed or declined. Ensure your billing address matches the information associated with your payment card.

12. Taxes, Duties & Other Charges

The amount displayed at checkout shows the charges collected by Tavqerio™ for your order. For international purchases, additional customs duties or import taxes may be assessed separately by local authorities.

13. Refunds

Approved refunds are normally returned to the original payment method used for the purchase. After Tavqerio™ issues a refund, your bank may require additional time before funds appear in your account.

14. Protecting Yourself From Payment Fraud

Official Tavqerio™ support communications will use our published contact details. Be cautious of messages requesting full card numbers, security codes, or passwords. If you receive a suspicious message, report it to service@tavqerio.com.

15. Payment Support

If you have questions about a payment associated with a Tavqerio™ order, please contact:

💳 Tavqerio™ Customer Support
Email: service@tavqerio.com | Phone: +86 19157891810
Hours: Monday – Friday (9:00 AM – 6:00 PM)

Tavqerio™ — made for picnics, gatherings, and a life enjoyed outdoors.

© Tavqerio™ — All Rights Reserved. Owned and operated by Hangzhou Xingyu Xingxu Culture Media Co., Ltd.

Room 1408-5, Xiaoshan Youth Entrepreneurship Station, 14th Floor, Building B, Water Affairs Building, No. 1068 Jincheng Road, Beigan Subdistrict, Xiaoshan District, Hangzhou, Zhejiang Province, China