Privacy policy

Data Protection & Privacy

Privacy Policy

Last Updated: September 24, 2026 — At Tavqerio™, we respect the privacy of our customers and website visitors.

Operating Company
Hangzhou Xingyu Xingxu Culture Media Co., Ltd.
Unified Social Credit Code
91330109MAKCCH6A6R
Legal Representative
Wang Ziwei
Registered Address
Room 1408-5, Xiaoshan Youth Entrepreneurship Station, 14th Floor, Building B, Water Affairs Building, No. 1068 Jincheng Road, Beigan Subdistrict, Xiaoshan District, Hangzhou, Zhejiang Province, China
Customer Phone
Support Email
Support Hours
Monday – Friday (9:00 AM – 6:00 PM)

Data Protection

Secure Encryption

Platform Provider

Shopify Ecommerce

Privacy Inquiries

service@tavqerio.com

Privacy Overview

At Tavqerio™, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, protect, and otherwise process personal information when you visit our website, browse our products, communicate with us, create an account, or make a purchase. It also explains the choices that may be available to you regarding your personal information.

By using our website and Services, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with Tavqerio™. You may provide personal information directly when you place an order, complete checkout, create an account, subscribe to communications, contact customer support, request a return, or submit feedback (such as full name, email, phone number, billing/shipping addresses, and order details).

When you make a purchase, payment information is processed through our secure checkout services. Tavqerio™ does not independently store your full credit or debit card number for ordinary transaction processing.

2. Information Collected Automatically

When you visit or interact with our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, approximate location, referring website, pages/products viewed, shopping activity, and cookie identifiers to operate, secure, and improve our website.

3. How We Use Personal Information

We process personal information for purposes including:

  • Order Processing: Confirming purchases, processing payments, arranging fulfillment, shipping, and handling returns.
  • Customer Support: Responding to inquiries, investigating order issues, and providing after-sales support.
  • Website Operation: Maintaining functionality, shopping carts, customer preferences, and security.
  • Security & Fraud Prevention: Verifying transactions, detecting suspicious activity, and protecting accounts.
  • Analytics & Business Improvement: Understanding website performance and customer shopping patterns.
  • Marketing Communications: Sending product updates and promotional offers where permitted (with options to unsubscribe).

4. How We Share Information

We may share personal information with service providers that help us operate Tavqerio™ and fulfill orders, including ecommerce platforms, payment processors, fulfillment partners, shipping carriers, customer service providers, and marketing partners. We may also disclose information to comply with applicable laws or protect legal rights.

5. Shopify

Tavqerio™ uses Shopify technology to operate portions of our ecommerce website and checkout infrastructure. Shopify's own privacy practices are governed by its applicable privacy documentation.

6. Advertising and Marketing Technologies

We may work with advertising and analytics providers (such as Meta, Google, and AppLovin) that use cookies and similar technologies to measure performance and deliver relevant advertising.

7. Cookies and Similar Technologies

We use cookies and similar technologies (strictly necessary, functional, analytics, and advertising cookies) to support website functionality and understand how our Services are used.

8. Managing Cookies & Privacy Choices

Depending on your location, you may control cookies through browser settings or privacy preference interfaces. Where applicable, you may request access, correction, deletion, or opt-out rights by contacting service@tavqerio.com.

9. Data Security & Retention

We use reasonable administrative, technical, and physical security measures (including encryption) to protect your personal information. We retain personal information only as long as necessary to complete transactions, comply with legal obligations, and resolve disputes.

10. Contact Us About Privacy

If you have any questions or requests relating to this Privacy Policy or your personal information, please contact us:

🔒 Tavqerio™ Privacy & Customer Support
Email: service@tavqerio.com | Phone: +86 19157891810
Hours: Monday – Friday (9:00 AM – 6:00 PM)

Tavqerio™ — made for picnics, gatherings, and a life enjoyed outdoors.

© Tavqerio™ — All Rights Reserved. Owned and operated by Hangzhou Xingyu Xingxu Culture Media Co., Ltd.

Room 1408-5, Xiaoshan Youth Entrepreneurship Station, 14th Floor, Building B, Water Affairs Building, No. 1068 Jincheng Road, Beigan Subdistrict, Xiaoshan District, Hangzhou, Zhejiang Province, China