Welcome to Tavqerio™. These Terms of Service govern your access to and use of our website, online store, products, checkout services, customer support features, content, and other services made available through Tavqerio™.

Throughout these Terms: "Tavqerio™," "we," "us," and "our" refer to Hangzhou Xingyu Xingxu Culture Media Co., Ltd. "You" and "your" refer to visitors, customers, purchasers, or other users of our website and Services. "Services" refers to our website, online store, products, content, functionality, checkout experience, and related services.

Our online store is hosted using Shopify's ecommerce technology. By visiting our website, browsing our products, creating an account, placing an order, or otherwise using our Services, you agree to these Terms and any policies incorporated into them by reference. If you do not agree with these Terms, please discontinue use of the Services.

You may use Tavqerio™ only for lawful purposes. By making a purchase or otherwise using Services that require legal capacity, you confirm that you have reached the age of majority applicable in your place of residence or are otherwise legally permitted to enter into the transaction.

When providing information to us, including account, billing, shipping, or contact information, you agree that the information supplied is accurate, complete, and current. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity conducted through that account. You may not use our website or Services for fraudulent, abusive, unlawful, or unauthorized purposes.

Tavqerio™ focuses on picnic, outdoor living, and related lifestyle products. We make reasonable efforts to describe and display products accurately. However, product appearance may vary slightly because of factors such as screen settings, lighting conditions, material characteristics, manufacturing tolerances, natural texture or color variation, or photography conditions.

Product dimensions may also be subject to reasonable manufacturing tolerances unless otherwise expressly stated. Such reasonable variations do not automatically mean a product is defective. This does not limit your rights if an item is materially different from its description, damaged, defective, or incorrect.

Product availability may change without advance notice. We may add or discontinue products, update specifications, change available colors, limit quantities, restrict availability in certain locations, or temporarily remove products from sale. Adding a product to your cart does not guarantee that it will remain available until the checkout process is completed.

Submitting an order constitutes an offer to purchase the products shown in your checkout. An order is not considered finally accepted until payment has been successfully authorized and the order has been accepted for processing.

We may refuse or cancel an order where reasonably necessary, including situations involving suspected fraud, payment authorization failure, pricing/listing errors, product unavailability, unusual purchasing activity, incorrect shipping information, or legal restrictions. If we cancel an order after payment has already been successfully collected, we will arrange an appropriate refund.

Please review your order carefully before submitting it. You are responsible for ensuring that all shipping, billing, and contact details are accurate.

If you need to request an order change or cancellation, please contact our support team at service@tavqerio.com within 12 hours of placing your order. We will make reasonable efforts to accommodate eligible requests. If the order has already been packed, transferred to fulfillment, or dispatched, cancellation or modification may no longer be available.

Prices for our products are subject to change without notice. We make reasonable efforts to ensure pricing accuracy, but occasional errors may occur. If a pricing error is discovered, we reserve the right to cancel the affected order and issue a full refund.

Applicable shipping fees, taxes, and duties will be displayed during checkout where required. For international orders, local customs authorities may assess additional import duties or taxes upon arrival.

All content included on this website—such as text, graphics, logos, images, audio clips, digital downloads, and data compilations—is the property of Tavqerio™ or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not use, reproduce, distribute, or create derivative works from any material found on our website without express written permission from Tavqerio™.

To the fullest extent permitted by applicable law, Tavqerio™ and its operating company, directors, employees, or partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.

Our total liability for any claim arising from a purchase shall not exceed the total amount paid by you for the specific product or order giving rise to the claim.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of China, without regard to its conflict of law principles.

If you have any questions about these Terms of Service, please contact us:

Tavqerio™ — made for picnics, gatherings, and a life enjoyed outdoors.